Return Policy



1. How do I organize a return?

We want you to be completely satisfied with our purchase. If you change your mind for any reason, the item does not suit you or it is the wrong size we’ll gladly accept a return of any full priced item for a store credit or Refund. All sale items can be returned for store credit only. All store credit will be issued in the form of a gift card. 


  • The item must be returned within 21 days of receiving your order. We suggest all items are tried on as soon as they are received to ensure you are able to return items within this time frame. 
  • Please be careful when trying on items for the first time as we will not accept any items that have deodorant, in-scents or perfume smells, makeup, fake tan stains, pet fur or any marks at all and it will be reshipped back to you once received and inspected.
  • Items must be returned in original condition, unworn (not worn for longer than trying the garment/s on), unaltered, unwashed and with their tags attached. 

To return or exchange, please post items back to our warehouse at 4/31-35 Chapel Street Marrickville NSW 2204. The return postage is at the customer’s cost.

 2. Have you got a store that we can visit?

     We are online only and haven't got a store that opens to the public

3. I would like to purchase the products wholesale.

    Wholesale purchases can be organized with Isabella Wholesale                 



    Mobile: 0404 383 666

4. Do you ship to Overseas?

    Yes, we are based in Sydney Australia and can ship oversea via Australian POST's EMS service